I have a pretty extensive FAQ page with the following:
General Business Information
What are your business hours?
What type of program do you provide?
What age ranges do you accept?
Do I need to sign a contract?
What if I have a difficult schedule or my original needs
change?
What if my child has special needs?
Are you licensed?
Daily Routine & Schedule
When can I drop my child off?
When can I pick up my child?
Do you use vehicle transportation?
Do you provide meals?
Is there a nap-time?
Environment
What materials are available for my child?
Where do the children sleep?
Where do the children eat?
Communication
I'm not a client yet, can I visit without an appointment or arrive earlier or later than my appointment time?
I am a client, can I arrive and enter the daycare unannounced?
How will I know if my child did well during the day?
Illness & Safety
Is there an emergency plan in place?
What is the illness policy?
What if my child gets sick while at daycare?
How do you handle falls and small injuries?
What is your policy on immunizations?
What is your discipline policy?
Provider Training & Experience
How long has your daycare home been licensed?
Does the child care provider have training in childhood development?
Is the child care provider trained in CPR & First Aid?
Is the child care provider background checked?
Enrollment & Fees
How do I register my child?
What are your daycare rates?
You can check them out here
http://myhelpinghandschildcare.webs.com/apps/faq/