I absolutely agree with you. Knowledge of pick up is always helpful. Especially when parents have signed contract with specified times for drop off and pick up. I can understand if there are issues regarding work, travel conditions, etc., but even so a phone call would be nice.

As for the parent's comment mentioned earlier about working a salaried 45-50 hr work week, we as daycare providers also work 50-60 hr work weeks with little to no breaks. Hiring an assistant would be fabulous however that would also mean increasing the parents weekly payment to cover for the additional cost. If arrangements were made to pick up your child after a 10 hour day and you are not permitted to pick you child up earlier than agreed upon than arrangements should be made for a designated person(s) to pick your child up at the appropriate time.

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