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AfterSchoolMom 03:11 PM 10-28-2010
I create a calendar at the beginning of the year outlining all of the days (as far as I can tell, anyway) that I'll be closed. I also have a space in the contract where they sign saying that they received, read, and understand the calendar.

THEN I creat an email newsletter that I send out every two months. My families have NO excuses for not knowing when I'm closed.
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