I used to have a late pickup fee, and had parents just blatantly ignore it all the time, would show up late and just flat not bring the extra fee.

Now, my policy states that if the late pickup is PRE APPROVED, I charge an overtime rate per hour or portion of the hour - and it's a hefty one. After two late pickups, the contract is terminated immediately. I've actually not had any problems with late pickups since I changed my policy, whereas before it was an ongoing problem. I make sure during the interview/contract process that it is VERY CLEAR that I do not tolerate late pickups for any reason whatsoever, because my family is involved in a lot of evening activities.

Reply