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Daycare Center and Family Home Forum>Help With Drop Off And Pick Up Time
roxy 1 05:04 PM 03-18-2014
When I already have a contracted time in my policies , my clients have been still dropping off up to 1 1/2 hrs late and pick up 1 1/2 hrs early and disturb nap time etc. I have a client who is contracted for later p/u time and never picks up at that time but has it scheduled late " just in case". its really getting to me!! How do I remind them nicely? Seriously I only have ONE parent respecting these policies!!
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coolconfidentme 04:52 AM 03-19-2014
You must follow your contact/policy if you expect others too. I would just tell them "Unfortunately the contract/policy says bla bla bla. We need to start adhering to it. Wavering from it is disruptive to our program & the group as a whole. I'm sure you can understand." Smile & say no more. Less is always best.

ps..., If you don't allow pickup/drop off at nap time, tell them. No one can take advantage of you without your permission.
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EntropyControlSpecialist 05:53 AM 03-19-2014
I would LOVE it is some of the children were here 3 hours less per day! But, I would never allow them to disturb naptime. While it would be against the law to completely prohibit it here I do tell them they can pick up BEFORE nap begins or AFTER it is over and ask which one they would prefer.
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daycarediva 10:35 AM 03-19-2014
Originally Posted by EntropyControlSpecialist:
I would LOVE it is some of the children were here 3 hours less per day! But, I would never allow them to disturb naptime. While it would be against the law to completely prohibit it here I do tell them they can pick up BEFORE nap begins or AFTER it is over and ask which one they would prefer.
Yup.

Set a cut off for drop off. Mine is 9am. After that is REALLY disrupts the group when they walk in during circle, or craft time, or outdoor play, etc.

I would also adjust the schedule of the Mom regularly picking up early. Sounds like she put a later pickup to avoid a late fee. "Sue since you are regularly picking up at 5 I went ahead and adjusted your contracted hours to reflect what you're actual hours are. Here is a new contract for you to sign."
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roxy1 08:12 AM 03-20-2014
Thanks for all the good suggestions!!!!
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Tags:enforcing policies - consistency
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