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01-30-2018 03:06 AM
Cat Herder
Quote:
Originally Posted by Unregistered View Post
How do you mark one from draft to paid? All my parents pay me by check or cash. I set up an invoice just to keep track of their payments, but it always say draft and I don't know what to do to change it to paid.
Click the date to open the invoice, click the red dollar sign on the invoice and select "cash" or "check".
01-29-2018 06:40 PM
Unregistered
Quote:
Originally Posted by MissAnn View Post
I went ahead and marked mine as paid....cash. Maybe thatís what caused my problem. Still....this has been such a problem. Iím thinking of checks or cash only.
How do you mark one from draft to paid? All my parents pay me by check or cash. I set up an invoice just to keep track of their payments, but it always say draft and I don't know what to do to change it to paid.
11-06-2017 01:08 PM
Cat Herder Now everyone has been double invoiced, unpaid, for week of Oct 30. No invoices created today, for this week, so far.
11-06-2017 05:21 AM
Cat Herder
Quote:
Originally Posted by MissAnn View Post
I went ahead and marked mine as paid....cash. Maybe thatís what caused my problem. Still....this has been such a problem. Iím thinking of checks or cash only.
The "blog" (where they delete your questions) says not to enter any data. The facebook page says the same.

They will not answer a direct question. It is absurd.
11-06-2017 05:17 AM
MissAnn
Quote:
Originally Posted by Cat Herder View Post
Mine all still show unpaid, but all payments are in my account. Plus one. Don't know who it is from. My clients are being patient for the time being.
I went ahead and marked mine as paid....cash. Maybe thatís what caused my problem. Still....this has been such a problem. Iím thinking of checks or cash only.
11-06-2017 04:34 AM
Cat Herder Mine all still show unpaid, but all payments are in my account. Plus one. Don't know who it is from. My clients are being patient for the time being.
11-06-2017 04:29 AM
MissAnn
Quote:
Originally Posted by Rainbow View Post
I don't know how it looks on their end, but I still have 1 invoice still marked as unpaid, but the money is in my bank account.

I wonder if they see 4 invoices on the kid kare website or have they just received 4 email invoices. I had at least 1 parent receive a new bill after already paying last weekend and I also had invoices flip flopping back and forth from paid to unpaid a few times last week, so I have no idea if it automatically sent a new invoice each time it was marked unpaid?
Itís on the website when they look at it but fine on my side. Think Iíll put in a ticket today. Hope theyíve hired extra ticket people.
11-05-2017 05:18 PM
Rainbow I don't know how it looks on their end, but I still have 1 invoice still marked as unpaid, but the money is in my bank account.

I wonder if they see 4 invoices on the kid kare website or have they just received 4 email invoices. I had at least 1 parent receive a new bill after already paying last weekend and I also had invoices flip flopping back and forth from paid to unpaid a few times last week, so I have no idea if it automatically sent a new invoice each time it was marked unpaid?
11-05-2017 02:12 PM
MissAnn On my and every parent is paid up. On their end some have up to four invoices that are showing as unpaid. I canít do anything about it on my end as far as I know. Everything looks good on my end. Anyone else having the same problem? If no one has a solution I will go ahead and put in about the millionth ticket from me since the invention of KidKare.

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