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Kidkare
I hate it. After 3 months, I finally was able to make out an invoice and mark it paid. Too complicated for me.
Bring back MinuteMenu!!!!!!!!!!!!!! |
Originally Posted by sharlan: |
Ugh. I hated Minute Menu, but I'd give anything to have it back now!
Has anyone here had a problem with kids who were signed in having their times disappear? I noticed it before I submitted my last claim, called my sponsor (who hadn't heard the complaint from anyone else), went back and added the times in AGAIN, and was shorted for 11 meals in my report because it showed the kids as not present. I am hoping someone else has seen this and heard of how to fix? |
Do we have to be on KK by Sept. 1 or Oct. 1? As you can see, I'm a procrastinator. :o
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My minute m u is still wo king but I use KidKare. Everything I enter into KidKare is also going into Minute Menu. What I miss about MMK? It keeps track of how many hours a kid is here. Why can't KidKare do that???? Also.....with minute menu if you want to enter 50 hours of cleaning the daycare at the end of the year....you can. With KidKare you have to enter the exact date and time. So if you haven't enter d it every time......it's a pain. Not sure I'm explaining that clearly......time space/when children are not present.
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Originally Posted by MissAnn: |
Originally Posted by midaycare: |
Originally Posted by MissAnn: |
Originally Posted by Josiegirl: |
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Here, if you put a date period instead of just one day at a time you can do it :)
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Originally Posted by hwichlaz: likethis When I needed to send data from MM to KidKare, migration didn't work, so I simply did a 1/1/2017 to 12/31/2017 entry and dumped ALL of the hours I had done up to that point. I choose date ranges and do things by month. Like 9/1/2017 to 9/30/17, 20 hours cleaning. |
I haven't used KK yet, but August is my month to pay/renew anyway, so I guess I'll be getting switched over here.
I didn't realize that KK doesn't track hours!!!!!! Oh no! That's how I can tell how many hours I have kids in care--I just look at how many hours my daughter is marked as in attendance since she's always in at the earliest kid and here til the latest kid. I also use those MM reports for billing. Darn. |
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Originally Posted by Mom2Two: You have to click how you want it calculated at the end of each month, then it gives you the total hours for the month. |
Do you need the times for each child? Or is it good enough to know that they were here for breakfast, lunch, and PM snack?
Running an attendance report will give you a list of who is there each day of a month. Or you can do it 5 days at a time. |
Wait, if you go to Reports:Child:Child In/Out Times
you can get a month with everyone's clock in and clock out times :) |
Did you all know that KidKare is owned by Minute Menu?
Domain Name: KIDKARE.COM Registry Domain ID: 20824271_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.godaddy.com Registrar URL: godaddy.com Update Date: 2017-02-03T14:15:24Z Creation Date: 2000-02-27T15:27:34Z Registrar Registration Expiration Date: 2019-02-27T15:27:34Z Registrar: GoDaddy.com, LLC Registry Registrant ID: Registrant Name: Natalie Clark Registrant Organization: Minute Menu Systems, LLC Registrant Street: 1101 E Arapaho Rd Registrant Street: Suite 240 Registrant City: Richardson Registrant State/Province: Texas Registrant Postal Code: 75081 Registrant Country: US Registrant Phone: +1.9726715211 Registrant Phone Ext: Registrant Fax: +1.9722358651 Registrant Fax Ext: Registrant Email: |
Originally Posted by Michael: yes, I think most of us did....part of making the switch was the transfer of our info from the old system to the new system, including credit for any payments we'd made to minute menu |
Originally Posted by hwichlaz: I am switching from billing hourly to billing daily, so maybe it won't be that bad. I'll have to check it out when I actually see it. Thank you! |
Originally Posted by Michael: |
Originally Posted by hwichlaz: |
Originally Posted by Michael: |
Originally Posted by Blackcat31: My hope is they will have the kinks worked out before the big force out. Their constant facebook page apologies make me less hopeful. :cool: |
Originally Posted by Leigh: I proved to my rep that it doesn't come up on my report nor can you save a meal with out a least one child in attendance for that meal. She removed the warning off my account. But won't do anything when a child's in or out disappeared. I verbally told her that she holding things against me that are out of my control and that when we used mm I wasn't getting errors once I learned the system (those were my fault or maybe hers for confusing me, either way I didn't protest those) No I don't have a solution, but to create a meal and attendance report before you submit then email the report to your rep. |
Originally Posted by 284878: |
Originally Posted by Leigh: |
Originally Posted by Michael: |
Can you believe I haven't even started on KK yet?:o We had until this month to do the switch-over. Haha Nothing like the last minute for me.
It can't be that bad, is it, if you don't do invoicing or anything else on it, except enter the foods/children? |
Originally Posted by Josiegirl: |
I only use it for menus for food program. It works fine for me. I guess I like being able to use my phone. It saves on the paperwork later so to speak.:lol:
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Originally Posted by Josiegirl: Last week kk decided to do updates in the middle of the day on cereal and yogurt. Both items I had served and I was unable to enter them. I had to call my consultant and explain to her that I could not find the food to enter them, just in case they did not appear again that day. I also sent a ticket into kk and asked why were they updating during the day when providers needed to enter meals. The actually responded with they would not do that again. During their update my screen refreshed and I got locked out of my account and had to reset my password. Then when I got in I had lost the meal I was entering and had to start over. Wasted my whole nap time on this, not joking. |
Originally Posted by Josiegirl: Originally Posted by MyAngels: I finally made the switch a couple days ago. I don't use it for invoicing or payment. Only for menus, recording meals and submitting claims. So far, no issues. :) |
I don't like it at all. I am coping, but I don't like it. Easy to figure out, but much less offered and less useful to me.
We are paying more for less. Probably not for long, though. :rolleyes: |
I think I am going to switch to submitting paper menus. KidKare is glitching somehow and deleting in/out times for me. I can add them over and over, and they still disappear. It takes me hours longer each month to enter my meals, and I have had 5 open tickets with KidKare for 2 months with no response. I thought MM was primitive and could use some upgrades, but KK is not a step up, IMO.
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No matter how many times I save my hours of operations in my business detail, it will not record. :mad:
I have filled in all 5 days, 10 lines of time data per day, hit save each and every time. Still nothing but wasted time. This means I can't print out my Time/Space form based on hours of operation. |
Originally Posted by Cat Herder: I am muddling along like everyone else but I do.not.like. this new program. Grrr! |
Originally Posted by Cat Herder: |
AAAAAANNNNDDDD KK crashed :rolleyes:
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Originally Posted by MarinaVanessa: This doesn’t sound good.....:confused: |
I'm still using MMK. And won't be switching over till they force me! I was told that since I'm not on any food program, and only use MMK for the money and attendance parts of it, that it will still be around for another year or so. So until they literally take it from me, it is where I will stay lol
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Originally Posted by Lovisa: Non-compete clause, I think. All my attendance and menus from yesterday are gone. Again. :cool: So frustrated :( |
I haven't been having that problem at all. I'd ask them to switch your account to a different server.
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Originally Posted by Cat Herder: |
After not even being able to log-in on Monday, I was already discouraged and felt completely stupid. :rolleyes: So I sent an email off to my sponsor and she got me in within half an hour. I didn't go back til just now to do anything but was able to enter everything in okay. It's going to take a bit before it looks normal to me because some things are different.
Now if things start disappearing on me..... :rolleyes: |
Originally Posted by Leigh: Originally Posted by Cat Herder: |
Originally Posted by Cat Herder: |
Just got my username and password and logged on to KidKare. It's all in Spanish.
Does anyone know how to switch it to English? Why do I have the feeling I am going back to paper??? |
Originally Posted by Unregistered: |
Thanks, Josiegirl. Tried but it didn't work :( not even after I cleared my cache.
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Originally Posted by Unregistered: If so, once logged in there is another option available in the top left hand portion of the screen (I am using a laptop) Underneath the KidKare logo there is a brownish colored box with a gear symbol (next to a blue box with a ? in it) ....if you click that it also gives you the option of switching languages. Maybe one of your options (either on log in page or the page once logged in) have the wrong language clicked and that's defaulting you back to Spanish....? I don't know but I noticed that option to change languages on that screen too so thought I'd mention it and see if it helps. |
After login, language is the red box icon with an image of gears on it (top left). I had to change it a couple times and refresh until it worked.
Sorry - Did not see BC's post above I can't find a section to tell me if the parents set up payment accounts or made payments. Anywhere. |
This is driving me crazy......the invoices are listed as descending from the least recent to the most recent. I don't care about what happened in January.....I want the most recent to show. It's not a big deal if I am on the computer....but if I'm on my itty bitty cell phone it's harder to get to the right place. It used to show the most recent first.....not sure why that's changed.
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Originally Posted by MissAnn: I have been trying to listen to the webinars but that is like nails on a chalkboard. Add in the daycare kids million questions + parents confused texts/emails into the background and I am liable to delete the whole shebang, soon. :ouch: |
Originally Posted by MissAnn: WHY? JUST WHY? I don't understand why we can't click on a setting to set how we want our sections to look ONCE and they just stay like that. I have so many hangups with KK |
Originally Posted by MarinaVanessa: |
Originally Posted by MissAnn: |
So I just got a call from my FP rep. She says that on Sept 26 I do not have milk listed for breakfast. When I go into kk and run a food served report, I have milk listed for every breakfast and lunch.
I think I just proved to my FP rep that kk is making mistakes, not me. She says she will fix this one on her end and not penalizing me for it. |
Yes! The gear on the left let me change the language. I had clicked on the gear on the right but everything was in Spanish and nothing changed it.
Sure hope I do not have to do that every time. I have to say the site looks like a PITA to me so far. When you enter a food it reminds you to check things, like whether it is WG but doesn't offer any info on how to check/what qualifies. Haven't dug around any more yet but if it is that helpful on all the new items, it is not very helpful. |
I want to give credit where it is due.
I just noticed that it will let me add meal counts without entering menus. likethislikethishappyfacelikethislikethis With not being on the FP, this will save me a lot of time and effort. Auto-pay and recurrent invoicing is now working. likethis All parents are current, a couple got ahead and all love the credit card option. I may survive this transition afterall. :lol::lol: |
Things that are bugging me about KK:
Trying to pop open a report to check what I've entered and it won't just pop open, like in a different tab or as a pdf. I either have to redo the report each time I go back to Meals to change something, or I have to save it as a pdf using print and give it a file name, even though I'm just doing a 5 day check. For me with my billing, it's annoying to not be able to run an in/out per child, with only one report per child or family. BTW I'm not subscribing--just using free and there's no way I'd pay for this. I hope the federal government didn't pay much. |
And it would be nice if certain grains just automatically popped up as whole grain rich. Like Cheerios, wheat crackers, and wheat bread. I'd rather have it as a menu item: "Whole wheat bread" rather than have to go and click the "rich" button afterwards.
And there's no report to let me check if I remembered to do the "rich" button each day. Are my meals going to be disallowed? It's just once a day right? (Almost all my grain servings are whole grain, but I just want to make sure I don't get disallowed). |
Minute Menu used to tell you how long a child was in your care after you put in the in and out. It really bugs me that kidkare does not do this! So if I go to A daily limit per day I will have to figure it out by hand.
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Originally Posted by Mom2Two: I DO like the fact you can start typing in the first few letters of a food and it'll bring it up. I've got a Food Program meeting Wednesday night; I'm sure there will be some questions from everybody. |
Originally Posted by MissAnn: Is it a marketing gimmick, trying to get me to pay so I can do different reports? Seriously would anyone think I'd pay a subscription for this product? I won't even pay Adobe--Corel user here where I can actually BUY the product, end of story. |
Okay, so that's NOT a yellow, retail price tag next to the infant on the front screen. It's a baby bottle! I get it now!
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Originally Posted by Josiegirl: I can't imagine that this program would be worth an annual subscription TBH. It's got to be the worst designed, most buggy program I've ever seen, and I've used some pretty amateur programs over the years. |
Originally Posted by MyAngels: |
Anyone know the answer to this? I wasn't aware until Wed. that we could claim an infant if the dcm came in at lunch time to breastfeed so I haven't been claiming lunches, just breakfast/p.m. snack for him. I did this week okay because I usually only enter meals on weekends, but tried to go back and add lunches for him for last week and it said something about being 'outside of the array'. So does that tell me I cannot fix that now?
Thanks for any help you can offer. :) |
I cannot figure out for the life of me how to print an invoicing! Plus one of my parents needs receipts of payment and I can't figure out how to get a receipt for them :mad:
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Originally Posted by Josiegirl: |
Originally Posted by Country Kids: |
Originally Posted by Mom2Two: |
Ok, so now I'm completely confused about the difference between whole grains and whole wheat. I know you have to have at least 1 whole grain a day but I thought we were told 100% whole wheat counted. Then my food program sponsor visited today and she said no. Then I got an email from her later and she said she did some more research and said 100% whole wheat is creditable. So I sent her an email back to clarify for me. I know it's creditable but I wanted to know if it counted for the whole grain rich.
I've switched to buying 100% whole wheat everything figuring it was allowed for the 1 a day whole grain rich requirement. I'm beginning to think I'll let them take the stinkin' p.m. snack rate away from me if it's going to be this difficult. :rolleyes: Does anybody here know? :ouch: I absolutely adore my food sponsor. lovethis She feels badly for all of us, being hit with new regs and new FP regs too. |
Originally Posted by Josiegirl: https://fns-prod.azureedge.net/sites...ole_grains.pdf While it can be confusing, even to Sponsors, it doesn't have to be hard. Start simple and find what works and build from there. The whole grain can be as easy as serving Cheerios, Quaker Oats, whole grain Wheat Thins or Goldfish. Remember it is just one serving during any meal daily. If you have one child at AM snack and you serve them Whole Grain Goldfish crackers this covers you for the day. |
Originally Posted by Cat Herder: I think I was just in a rush and its hard to do with the littles here :Sunny: |
Originally Posted by Cat Herder: |
Originally Posted by Blackcat31: |
Thanks Unreg.! That's helpful. :)
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I hate kk and I don't even use the book keeping part. Every time I get on there is some kind of issue. I really am thinking of bagging it all together!
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Originally Posted by Blackcat31: My sponsor runs a report of all of their providers every Friday. After they run the report they freeze Mon-Thurs so that no changes can be made. They can also put individual providers on a "daily" setting so they can't make any changes to the current day after midnight. They do this when they put someone on a plan of correction. |
Originally Posted by hwichlaz: |
Originally Posted by Mom2Two: |
Originally Posted by hwichlaz: |
Originally Posted by hwichlaz: I don't like to be micromanaged by people that don't technically have the power to do so. I'd make it clear as to why I was quitting too! The whole point of this program is so that kids that otherwise don't have the opportunity to get well balanced nutritional meals can have access to them in daycare, preschools and schools and if they (the agency handling the program in my area) wants to assert power verses support, encourage and lead they can take their egos and over inflated concepts of leadership and serve it to themselves. :ouch: :p I understand the consequences etc for those on a probationary status (too many programs/providers are dishonest) but for others that follow the rules and do things according to the federal guidelines, that kind of micro-managing hurts the CACFP program and the kids that NEED it the most. :( |
Originally Posted by Blackcat31: |
Has any one else had an issue with KidKare bumping a client out of using ePay? I invoice all of my clients and they all use ePay to pay me. Yesterday I had two parents contact me to tell me that the pay button on their invoice was gone. I checked and both parents had an "N" under "Uses ePay" like they both just suddenly got bumped off.
I really hope this doesn't become an issue. I really don't want to have to start checking the parent info every time I'm going to create an invoice. |
Double Post
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Originally Posted by MarinaVanessa: |
"Kidkare I have a major privacy concern! In Minute menu our sponsors didn’t have access to our financial information! In Kidkare my sponsor has full access to all my information and the option to make changes! What if they make a ooopps and delete all my data, etc! But my main concern is my financials are for my eyes only!"
I found the above in the comments section. Does anyone know if this is true? :eek::eek: |
Originally Posted by Cat Herder: That part of my business is no one else's business at the CACFP agency level! :eek: I'm calling my sponsor right now and asking..... |
Originally Posted by Blackcat31: |
Originally Posted by Cat Herder: Originally Posted by Blackcat31: They can access everyone's financial info. They even know when you change your password and what it is. They can log into your KidKare account any time they want. The gal I spoke with at my sponsoring agency is the gal that manages any technical issues we might have and she said, she didn't think they had that access for MMK but she wasn't sure since she is fairly new to the position but she did say, without hesitation that YES, she has access to ALL my financial information and can see every single thing I can see. :eek: |
Originally Posted by Blackcat31: Any good autopay programs that understand financial confidentiality? |
Originally Posted by Cat Herder: |
Originally Posted by BumbleBee: Duh, I just looked at the you tube video. I will check it out, now. |
Originally Posted by Cat Herder: |
Originally Posted by Blackcat31: |
Welp that's another reason why I'm glad I'm not on the food program. I wonder if they'd have my financial info if I were to join the food program later.
With MMK the food program offered it to us at no cost but the payment features were not available. When I signed up for the payment features I had to have a separate account via MMK Pro so my sponsor never had access to the Pro version and they weren't connected. I had to input attendance and meals twice though. Maybe you all that use KidKare for the food program can have a separate account for your financials and record keeping. I AM NOT OKAY with this either. I think I'll stay off of the food program if they will have access to my back-end of my business :mad: |
Originally Posted by MarinaVanessa: |
hwichlaz, do you or a family member work with or for Kidkare?
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Originally Posted by hwichlaz: |
All times are GMT -7. The time now is 12:16 AM. |
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