Kidkare...Unpaid Invoices....Help
 

On my and every parent is paid up. On their end some have up to four invoices that are showing as unpaid. I can’t do anything about it on my end as far as I know. Everything looks good on my end. Anyone else having the same problem? If no one has a solution I will go ahead and put in about the millionth ticket from me since the invention of KidKare.

I don't know how it looks on their end, but I still have 1 invoice still marked as unpaid, but the money is in my bank account.

I wonder if they see 4 invoices on the kid kare website or have they just received 4 email invoices. I had at least 1 parent receive a new bill after already paying last weekend and I also had invoices flip flopping back and forth from paid to unpaid a few times last week, so I have no idea if it automatically sent a new invoice each time it was marked unpaid?

Originally Posted by Rainbow:
I don't know how it looks on their end, but I still have 1 invoice still marked as unpaid, but the money is in my bank account.

I wonder if they see 4 invoices on the kid kare website or have they just received 4 email invoices. I had at least 1 parent receive a new bill after already paying last weekend and I also had invoices flip flopping back and forth from paid to unpaid a few times last week, so I have no idea if it automatically sent a new invoice each time it was marked unpaid?

It’s on the website when they look at it but fine on my side. Think I’ll put in a ticket today. Hope they’ve hired extra ticket people.

Mine all still show unpaid, but all payments are in my account. Plus one. :confused: Don't know who it is from. My clients are being patient for the time being.

Originally Posted by Cat Herder:
Mine all still show unpaid, but all payments are in my account. Plus one. :confused: Don't know who it is from. My clients are being patient for the time being.

I went ahead and marked mine as paid....cash. Maybe that’s what caused my problem. Still....this has been such a problem. I’m thinking of checks or cash only.

Originally Posted by MissAnn:
I went ahead and marked mine as paid....cash. Maybe that’s what caused my problem. Still....this has been such a problem. I’m thinking of checks or cash only.

The "blog" (where they delete your questions) says not to enter any data. The facebook page says the same. :rolleyes:

They will not answer a direct question. It is absurd.

Now everyone has been double invoiced, unpaid, for week of Oct 30. No invoices created today, for this week, so far.

Originally Posted by MissAnn:
I went ahead and marked mine as paid....cash. Maybe that’s what caused my problem. Still....this has been such a problem. I’m thinking of checks or cash only.

How do you mark one from draft to paid? All my parents pay me by check or cash. I set up an invoice just to keep track of their payments, but it always say draft and I don't know what to do to change it to paid.

Originally Posted by Unregistered:
How do you mark one from draft to paid? All my parents pay me by check or cash. I set up an invoice just to keep track of their payments, but it always say draft and I don't know what to do to change it to paid.

Click the date to open the invoice, click the red dollar sign on the invoice and select "cash" or "check".