I am so sorry this happened to you sierrastreasures. The way they behaved tonight was totally disrespectful and you should seriously consider terminating this family immediately.

I agree with bgmeyers and Crystal. You could tell them that since you do Hooked on Phonics as a group assignment you do not provide individual evaluations of the childrens' progress.

Since they may need a statement of monies paid for reimbursement purposes I would go ahead and send it to them now as long as they are paid in full. If their account is not paid up, then I'd tell them that they will receive a W10 in January.

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