Yes, the banging/repeatedly knocking on the door is rude. Dh should have stopped that. I ask my parents to text in the early am when they are here and then I go open the door so that the doorbell doesn't ring and wake my kids up 1-3 hours early.

screaming would NOT be acceptable, and neither is the breach of contract in regards to the after school pick ups. Do you have the pickup in writing or was it a verbal agreement?

I agree, I would be seeking care elsewhere.

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