I have a holding agreement that they have to sign. It states how long I will hold the spot, that NO care will be given during this time and that they will pay 50% of the normal rate in order to hold said spot. It also states that no refunds will be given if they opt to not fill the spot on the agreed upon date.
I’ve never had an issue with this though I’m still fairly new. The one person Ive held a spot for didn’t give me any issues whatsoever and I held that spot for 3 months before they began care.

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