To be honest, I think you are going to have this problem again. I don't exclude for a cold unless the child is feeling so puny that they can't participate in the daily activities. I have to agree with the mom on this one. Most employers are not going to allow that many absences. Colds (as gross as they are) are a part of our job. I would reconsider your policy or you may be loosing a good client. Kidgrind, I'm glad that you can exclude for colds and parents don't have a problem with it, for me it would depend on how bad of a cold. It would not fly here to exclude for a minor cold. Your parents must all have very flexible jobs?
I know it's not what you wanted to hear but I have to be honest. Good luck!

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