Originally Posted by mamadaycare:
Oh yeah, I feel like she just has to text me. I don't see why it would even matter either way if he took his binky or not. But apparently she just felt the need to know.
I used to have parents that text me outside of business hours. I would reply with the following:
"ABC Childcare is currently closed. Please contact me during business hours as I am spending time with my family. Thank you!"
.....and then I would NOT respond for ANY reason.
If they stopped texting and called I did not answer.
There literally is NO VALID reason a parents needs to contact you outside of business hours.
If it got really bad, I would verbally tell the parent the next day at drop off
"Sally, I understand you have questions, comments etc but please limit these things to my business hours only as I too have a family that deserves my uninterrupted time and attention. I am sure you can understand."
Having a strong backbone is hard but it's necessary in this profession. Building and using a strong back bone or addressing every need a parent has .... either option is difficult but only one is positive and necessary.
