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MyAngels 06:20 AM 11-19-2019
Originally Posted by SnowGirl:

So, hopefully that's the end of it. I'm feeling like I was irrational and like I'm a bad provider today. So much guilt and second guessing myself.
I feel like you handled this well. So many times we, as providers, get so defensive and want to make out the "parents" as the bad guys, but you didn't do that.

I've been providing care for over 25 years now, and I think one thing that has helped me maintain good relationships with families both past and present is that I'm not afraid to put myself in their shoes, and I'm not averse to bending a little from time to time. It took me awhile to learn that though .
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