I run a small child care and want to be fair. If I was a parent who enrolled my child and was told that everything was refundable and all of a sudden not I would be angry and do something about it.

I sent home a letter stating this next week will be free as a credit so they don't have a balance due or credit after next week. Problem fixed and I'm happy! I've already been paid for that just back in January so I just don't like hanging onto "unearned" income. That is why I am changed my contract after the first few enrollments.

Thanks everyone for your thoughts, time will tell how well this works out!

Reply