I charge an enrollment fee which is equal to two weeks tuition that is applied to the last two weeks of care. Just recently I got confirmation that I should continue with that practice.

I enrolled a family who said they were having financial issues at the time of enrollment. So I gave them grace and allowed them to submit the enrollment fee over a months time. Well, wouldn't you know it?! They pulled out within a month stating the dad's schedule was temporarily changing. They were able to pull out without any financial obligation.

I'm more mad at myself for breaking the rules. I will always get the deposit at enrollment and if not the total amount at least a partial deposit.

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