Originally Posted by Crunchymom04:
I closed early on Ash Wednesday at 4pm, it is in my contract, I sent a reminder home 2 weeks prior and reminded parents again verbally as the day approach.
In my contract I have a late pick up fee of $1.00 per minuet after 5 min grace period.
I had 1 parent "forget" and not pick up until 5. I text her a little after 4 asking who was picking up because I was closed.
How do I enforce a $55.00 late pick up fee?
Do I enforce the whole $55.00?
That is a lot of money at 1 time for a late fee.
I enforced a $75 late fee once... never had the family leave and now I have another kid in care 2 years later lol. The dad apologized after getting reamed out by his wife. Dad had the day off and mom had to work late... he fell asleep and forgot about his dd