Originally Posted by Unregistered:
I probably could learn to not care about the adult behaviors so much.
We have all had to learn this.
You are absolutely right, she should behave better about this whole issue. The problem becomes obvious with experience; being right does not pay the bills.
Dealing with difficult people effectively does.
As time goes on, your own policies, enforced consistently, will weed out the problem clients early into their stay. The sooner the issues are addressed, the sooner your business reputation will become solid.
Oddly enough, the more hard @$$ed and exclusive I became in enrollment, the more clients wanted to come here. Human nature is a funny thing.
