Agh, so frustrating. I have a family who always contacts me after hours with questions re their little boy's scratch on his knee, mark on his forehead, etc. All the minor and totally inconsequential things. It's starting to feel like we are required to only watch him in order to account for anything that might God forbid happen so we have a valid explanation for even the most minor of the things. It's such an overkill, and me and my assistant are at the point where we don't even want to take him outside so he wouldn't get any marks, bruises or scratches. How would you approach this situation? What would you tell them when they call after hours to ask about trivial things like a scratch on his knee? Would you term? It's starting to sound like a big liability for me. And a lot of work and anxiety.

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