Originally Posted by Crazy8:
Ok, so what they already signed has this info in it but just does not list that the fee is $5 for each 15 minute period??? If so I would give them a copy of their signed agreement along with a note stating what you've mentioned about texting not being an acceptable form of notice. This way it does not seem like you are "changing" anything - you are just enforcing what they've already agreed to.
Yes - I like this too - I will include a copy that page of their handbook and highlight the portion that is relevant.
This is rather stressful. And it's the DCPs fault as they abuse it. I can't believe I let them slide on so many 2 minutes here, 4 minutes there, etc. Now it is so hard to make a stand. But seriously, texting me 10 minutes before drop off that you are dropping off a half hour early? I didn't even read the text until after they arrived as I was making breakfast.... and waaay too flabbergasted upon arrival to say much to DCM.