Lots of great advice so I don't have much else to add except that these parents are not like you and they might not care about their kids as much as you care about yours. That has been the biggest lesson for me. Doesn't make them bad parents per se but most parents I have dealt with are doing what is best for them not their children. The faster you realize this the easier your job gets. I used to pull my hair out wondering why these parents weren't "getting it". Would go out of my way to give advice to help them and all along they didn't want it. They just wanted to complain. Now I barely have a relationship with my clients. I take their kids and their money and that is the end of it.

Sounds harsh but it has helped me tremendously in being a better business woman. Don't take anything personally!

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