Yes, document everything. If you've documented that you've repeatedly explained procedures and she's still not following them, then you shouldn't be blamed for her failures. Back it up with video footage if your center has cameras and if the issue warrants it.

My center uses cleaning and paperwork checklists to help us make sure we're cleaning properly and completing/posting/filing all necessary paperwork. We have two cleaning lists, one for nap and one for the end of the day. We also have a cleaning handbook that describes how to complete each of the cleaning items. For example, it reminds staff to be sure to sweep under the tables and chairs when sweeping. The paperwork checklist is to remind us to complete and send home daily sheets, post weekly lesson plans, send home newsletters, complete assessments, etc.

As far as her behavior management issues, could you send her to some training classes and see if that helps? Or else start shadowing her and stepping in whenever she needs help while explaining why we do X when the child does Y?

Reply