Geez, y’all are harsh.

It was their FIRST day. Maybe their first time in *any* care setting. You do realize the massive amounts of paperwork cannot be completely memorized after 1, even 2, reads.

I agree that you could’ve said to refer back to the contract, and the answers are listed there, but to act like you are going to kick the poor family out on their first day is a bit much. Give them at least a week to get accustomed to the rhythm.

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