Thread: Venting Thread
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CountryRoads 09:46 AM 02-26-2019
Originally Posted by Blackcat31:
Trying to cancel DirectTV is like trying to leave a cult.
YES!

We cancelled last year and is was a pain. Every single person I talked to tried to convince us to stay after saying "no" over and over and over.

If you have any equipment to send back, make sure you keep the tracking number. We returned all of our equipment and the next month, we got a bill that was over $200! They said that we didn't return the equipment. I looked up the tracking number and it was delivered THE NEXT DAY after we mailed it off. I chatted with them online and told him that I kept the tracking number and it was delivered. The guy said "Okay, I'll reverse that fee."

I felt like they just hoped I would pay the fee to avoid dealing with it.

They STILL call me. I've had to block all their numbers.
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