Originally Posted by Blackcat31:
My website and advertising material all say "Rates are competitive for the area and are offered in a variety of ways to meet the needs of every budget"
As you know I do contracted hours and bill according to pick up time but I "sold" the entire concept to parents as a positive for them so all of them embrace it.
Those that still choose to leave their child here late, pay extra for that time and I don't mind because I am being paid extra.
Those that pick up early save themselves some money AND get the extra time with their child while I still make the same income I made previously when simply allowed open to close attendance.
I will PM you my rate sheet and the letter I used to "sell" parents this concept. 
Could you PM me too.. I need to change a few things around here; how well does this work if you charge by the month?