I agree that starting out it would have been easier to stick to it, but sometimes things happen and we all try to be a little human and understanding (Unless you are the one paying..haha) but I have found that if things start getting a little out of hand, I will actually send a letter out saying that too many people are taking advantage of such and such policy so I will no longer be making exceptions. Gets them all back on track and makes the offenders feel somewhat guilty and all is well for bit until we start the cycle all over again! Whew! Should of just been strict from the beginning.

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