Not sure about how to go about contacting the chain of command. Does her contract have her work number or her supervisor's info? If it does, I would call and ask to speak with DCM's 1st Sergeant- that's who can get things moving.

But if you are going to file a claim, do it ASAP. I'd start with a certified letter with the final bill just so you have proof that she was notified she was past due. When a service member is deployed, they are "hands off" until they are out of a war zone.

Good luck- I hope you get your money soon.

Reply