So this is his first day?

I would definitely tell mom that you will be working on listening and following directions. I would also let her know that her son was pushing and that is something that will not be tolerated.

Do you have a trial period time?

A lot of the issues may clear up once he is used to the routine, but its going to be a lot of work. However, if any aggressive behaviors persist, that would be a big issue for me. A small tussle over a toy is one thing, targeted kids with aggressive behavior and hurting others purposefully would be termination here.

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