Sent out a group text this week requesting schedules for the 3 days daycare is open over Christmas break. I sent this text after 8 reminders of dates closed beginning in January with the last reminder sent a week ago.

That parent texts back: "what about the other days of break? You're not closed, are you???"

She got screen shots of all 8 reminders with dates sent & her responses to all of them.

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