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SilverSabre25 04:47 AM 07-23-2012
Rule 1 is that she needs to put the phone away. I would go so far as to have her hand it over to you when she arrives. Then, confront her with an exact job description--I wouldn't mention what Gril2 said since that could cause a rift in their friendship.

"Girl1, we discussed that your performance here is not up to the standard I was expecting when I hired you. I'm going to be blunt: from here on out, you are on probation. This is your list of expected behavior and duties. If you don't feel that this is for you, go ahead and leave right now. Otherwise, I expect nothing but the best from you, from the moment you walk in the door until the moment you leave. You have until Friday at closing to turn this around, or I'm going to have to ask you to leave."
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