I have been open for 6 years. Usually I send out a mass text to all the parents the Saturday before a holiday. I have forgotten at times, but nobody has gotten upset over it since they have a copy themselves. We have a new family that has been with us for about a month and has never used daycare before. Lots of families verified last Friday if we were off today and with my husband starting school tomorrow. I mistakenly forgot to text everyone a reminder. She showed up at the house (their was a sign on the door about the holiday) and rang the doorbell and was extremely irrate that nobody reminded her about the holidays and how we ruined her entire day (even though her husband was not working because he hadn’t started his new job yet). I am so upset at myself for not sending the reminder text. Do you all 100% remind all parents every holiday?

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