Thanks for your input. My child is three.

When she originally called to inform me of the incident I immediately addressed it with my child and went over why it’s dangerous to open doors and how you can never leave your teacher etc. I assumed my portion of the responsibility to prevent that from happening again.

I told the daycare the following morning (again) that I had concerns about how no adult was present to stop him, his teacher didn’t stop him, etc. the director became irate and said multiple things like “it’s my responsibility to teach him better, I think my child does no wrong, he behaves better when my husband drops him off” just several inappropriate comments that were not warranted. Due to how quickly her temper and the situation was escalating, I excused myself from the conversation and said we would try again after she’s had time to cool off.

I wanted to contact the owner about her unprofessional behavior and temper, so when I went for pickup that evening I checked the contact board listed to see if he owners number was available. It wasn’t, so I left.

Well, that evening the director called me. Again, being a hothead. She said “my employees saw you taking pictures of the state hotline so we just decided to go ahead and file an incident report” I informed her that I took no pictures, and that I was checking the board for the owners number to address how poorly this is being handled.

The owner, apparently her mother, was with her and said “I’m not saying anything (the director) hasn’t already said. So I said great. Again expressed that we had a shared responsibility to keep the children safe and all I am looking for is for them to accept some portion of the responsibility. I mentioned that the “you think your child does no wrong” comment was unwarranted and gave examples of how I am always involved with the day to days of my children. She said “well these teachers talk and that’s what your reputation is”. That’s extremely unprofessional.

I called state Monday morning, described the situation, they confirmed that there were in fact violations in place, and I filed a complaint. Monday afternoon at pickup I told the director “since we have not been able to see eye to eye on this I did call the state. They advised me that a complaint was warranted, so I moved forward with it. I’m letting you know in advance so nothing catches you off guard” then she said “today is your last day”

I also pointed out to the owner (while she was on the phone during our conversation) that I have been a long time user of the facility, I have never had a complaint or issue, and the level this has escalated to was completely preventable. She LAUGHED and said “that’s what they all say”. This is new management that bought the daycare within the last 90 days.

Ultimately, I was hoping to resolve the issue, because my children did love their teachers. I believe this could have been a teachable moment for us all. My child, myself, and the facility. I’m disappointed in the way this transpired.

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