If you operate during regular business hours, and she was planning for a typical type schedule, I wouldn't have waited either. I know some providers have a cut off time, also. There's no way I would have waited around, and if you did have kids and she showed up that late, she would be disrupting lunch or other activities.
I have a dcm like this- technically she's paying for 9-5, but rolling in at 1145, someday I might just not be home, too!

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