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Unregistered 09:28 PM 12-20-2008
As a follow-up to this original post...I chose to stay with the provider in light of the situation because I felt that my personal differences with the provider should not impact my daughters care (and she seems to be happy with the other children).

In the past year that my daughter has attended this daycare, I have paid the full-time rate though my daughter only attends three days per week. This agreement was made because I was told that although the provider does not do part-time rates, I would have the option of bringing my daughter up to 5 days per week if needed. I have taken my daughter a maximum of 5 extra days in the last year, and usually only for two or three hours. Otherwise I have kept to my 3 day/week schedule.

In November I notified the provider that I would be needing one extra day per week (4 days/wk total) for 3 or 4 weeks when my parents go on vacation. I was told that this was no problem. Last week, when I showed up to pick up my daughter, I was told that I would need to plan on paying $20/day extra for each day that I use the provider. When I asked about the fact that I am already paying the full-time rate, she informed me that her rates changed and now I will have to pay.

Another relative of mine takes their child to this daycare, so I asked if they had been informed of this rate change. They had not, and continue to pay the same amount that I had been paying although their daughter routinely attends 4 days/week. I am feeling like I am being taken advantage of. The provider has the right to change rates I realize, however it seems that if she is going to change rates they should be across the board and I should be notified in advance rather than one week before I pay her for the following month. Is this normal practice in in-home daycares? Or, do most places notify families in advance of rate changes?

My daughter is my absolute top priority and although she seems happy, there seem to be so many issues coming up with this provider. I am trying to be compromising but feel like I am being walked on instead.
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