Too bad, so sad.

Kidding. Kind of.
Honestly, I really don't care if they are upset. The policy is there to protect everyone. I just did it today actually. Child had a nasty cough and 100.4 fever. Otherwise completely normal, eating, acting totally fine. It really could be nothing. Or it could be the influenza that hit 40% of the neighboring schools and created an epidemic. I'm not going to chance it either way. She qualified for exclusion under my illness policy, there IS NO argument.

They ask if they have to stay home tomorrow, the answer is yes. I don't argue. It is what it is.

If they had argued (they don't- they are a good family), I just would have repeated what the symptoms are:
"she has a fever and cough"
"but, she's fine"
"she has a fever and cough"
"but nothing else."
"fever and a cough are symptoms I exclude for in my illness policy. She has a fever and cough".

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