I had an issue with "confrontation" with one particular family because it was a friend of a friend, someone I "knew" through a forum and I termed her very early. I blamed it completely on myself rather than the behavior of her child to ease the blow. I said something like "I am finding it a bit overwhelming to have 5 children in my care and unfortunately I will need to term. Your children are bright beautiful boys and I really wish I could care for them. I will be happy to help you find alternative arrangements if possible".
That was it and it ended very pleasantly.

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