Originally Posted by DestinyAja:
No those aren't my own children. Me and the parents were both very excited that our children were the exact same age. I guess that's why now she thinks she can walk in here with only a partial payment and promise to pay it next week.
These kinds of parents will take full advantage of you if you allow them to! It sounds like maybe you need to update your contract & follow through with your policies. Its hard at first, but it makes a HUGE difference! This is my first year in business & I've learned soooo much from this forum.