I printed out a handbook for a family and went over it before I gave it to them.
I forgot how blunt I was and how clear my policies are, yet some parents still give me problems with things that are CLEARLY outlined in the handbook
Also, I need to work on controlling my face and my mouth
Dcm is really getting on my nerves since last week and it's showing. It's a little awkward with her, now. Oops!