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Michael 04:43 PM 08-04-2011
Originally Posted by Unregistered:
I realize that this is an old post, but I'm coming across things like this while I surf the internet looking for HOW I file a complaint about my children's daycare. For starters, my children will NEVER go back to the daycare that they have attended for the last several years. I've put up with a lot...from ridiculously rude staff, catching staff members discussing me and my childcare assistance status with people who have no reason to know, head lice because the daycare won't send children home that have it, physically agressive children(to the point of bruising and bloodying my children)...it's just been an insane ride. I guess the only reason that I tolerate it is because the kids' grandma works in the daycare and I trust that she watches over them throughout the day for me.

Anyway, I found out yesterday that there was a young woman working in the daycare who was hired on permanently after she finished her time working there ON COMMUNITY SERVICE. Since when do daycares allow people who are on community service to have access to our children? Well, I found out yesterday that this young woman brought a bag of marijuana into the daycare and showed it to several members of the staff. Nobody called the police. I was horrified and disgusted. Apparently, the director even knew about this...yet did nothing...because the young lady's mother is on the daycare board. Needless to say, my children WILL NOT be going back to this daycare!
What state do you live in? Your IP reads Iowa.

Child Care Homes
These are homes that are not registered and by law can care for five or fewer children at the non-registered location. Iowa does not regulate these homes. If these homes care for five or more children at one time, they are required to be registered. A child is defined as being in child care and counted if one of the following describes that child's situation.


Infants and preschool children of the provider when their care and supervision is being provided at the child care location. If parents or the public have good reason to believe a non-registered child care home has more than five children in care at any one time, please report the problem to the local DHS office. The contact information for each local DHS office is available by clicking on this link, http://www.dhs.iowa.gov/Consumers/Find_Help/MapLocations.html.


Registered Child Development Homes
Parents choosing registered child development homes for child care and early education or school-aged child care should receive the "Parent Guide to Child Development Home Registration”, Form SS-0702-3. This guide provides a summary of the requirements for registration as a child development home. This guide and the “Child Development Home Registration Guidelines”, Comm. 143 can be found by clicking on this link, http://www.dhs.iowa.gov/policyanalysis/PolicyManualPages/Manual_Documents/Master/comm143.pdf.

If parents or the public have good reason to believe a child development home does not meet these requirements, please report the problem to the local DHS office. The contact information for each local DHS office is available at the following link, http://www.dhs.iowa.gov/Consumers/Find_Help/MapLocations.html.



Licensed Child Care Centers and Preschools
Parents choosing child care centers and preschools for child care and early education or school-aged child care should have access to “Child Care Centers and Preschool Licensing Standard and Procedures”, Comm. 204. at the child care center or preschool. This handbook contains the requirements for licensing and can also be found by clicking on this link, http://www.dhs.state.ia.us/policyanalysis/PolicyManualPages/Manual_Documents/Master/comm204.pdf.

If parents or the public have good reason to believe a center does not meet these requirements, please report the problem to child care consultant assigned to that center. Their name, mailing address, and telephone number is required to be posted in the center. The contact information for each child care consultant in Iowa, their contact information and the contact information for their supervisor and support staff is available at the following link, http://www.dhs.iowa.gov/docs/Daycare%20map.pdf.
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