Originally Posted by Cat Herder:
Did you discuss it face to face at drop-off and make it clear that today was their last chance? Verbally?
I have restated specific policy's they are not following, face to face. I did not say that this was their last chance because I was getting other kids in at the time.
Originally Posted by Blackcat31:
Yes, I would include the part about not following rules/policies may mean loss of services.
I like what you have written so far...but I think it's absolutely necessary to include the part about following rules or not being allowed to stay.
Maybe if they show up again without a backpack and required folder you can refuse the child. If parents show up with out a mask, do the same.
Maybe being denied drop off will speak louder than words,
Ugh...Im feeling like its probably not going to work out... I hate starting new families too so I understand your feelings. 
I'm having the same feeling
I will go ahead and add that this is their last warning. Ugh, I hate this.
Thank you all for your help!