Thread: Refund Policy
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EntropyControlSpecialist 11:11 AM 04-01-2013
Originally Posted by MarinaVanessa:
If your termination policy 2 weeks and a client pays a month in advance then gives you a 2 week term notice, then you are obligated to pay the remainder back.

Either change your policy to include a NO REFUND policy or stop accepting a month of payment in advance ... whichever you want to do.

I personally would not feel right keeping any money that I had not earned other than my 2 week term notice period. Even if the client did not bring their child the 2 week term period allows me to not lose income during those 2 weeks while I look for a replacement client so that I feel is fair ... keeping an additional week or 2 of child care fees passed the 2 week term period doesn't feel right to me especially if I won't be taking care of the child during that time.
In that case, I would give back the 2 weeks beyond their final 2 weeks notice. It doesn't state that I will nor would I ever include that in my contract/parent handbook/etc. but I would. I've done similar things in the past.
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