I still am chalking it all up to first time mom and first time daycare user.
Not long ago, I received a call from a mom-to-be who, just because I told her that I did have an infant opening, and we set up an appt. for a month down the road, she assumed she had the spot. We never met and only talked a couple minutes on the phone. 1st time mom and 1st time daycare user.
It's really easy to look at all this from a seasoned providers' POV or experienced mom and think certain things but at the end of the day, I feel she was only looking out for the best for her own non-verbal infant in the best way she knew how.

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