This mother is a selfish mother.
Everything she is doing is for her and not her child.
If she truly wanted her child to adjust she would be doing things to make it easier not harder.

If your director can't give more assistance or additional advice other than to just keep doing what you are doing, I would go to her every single time the child arrives and ask that she step in for drop offs. Once the child has been dropped off and is comfortable, the director can hand off duties to you.

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