I definately learned my lesson on not having her sign the contract. Actually, I've decided that I'm going to go over contracts with parents on the first day of care, and have them sign the contract in front of me. I think this will help avoid the excuses of "forgetting to bring it back". My weakness with offering daycare is that I'm a softie. And I definately let the parents call the shots. After this situation, I now know that I need to stick to my guns! Unfortunately I did not get any type of deposit from her, however she did pre-pay for the week. That's why she wants a refund, because she paid me last Friday and now I'm not watching her daughter this week. But again, her choice. I offered to watch her on the days we agreed upon and she refused. I saved all her texts, so if it does get to that point, I hope I have a leg to stand on. Thanks for your advice!
