Originally Posted by Cat Herder:
Stick with your policy. 
Those are WORDS.
They translate to "she is cheaper" ... nothing more.
DCM is telling you that paying less is more important to her than a stable, longterm placement for her daughter. She does not care what an amazing program you offer.
I'd shed no tears over her loss.
IMHO, It was a passive aggressive swipe and needs no response.
I often find this to be the case when I interview parents who are coming from an unlicensed provider. I don't even get worked up for the interview anymore, because I know that they will only compare price, not service.