Originally Posted by CountryRoads:
I feel like every time I do something to accommodate a family, I get taken advantage of.
I allow this family to drop off their child 15 minutes before I open when dad is on day shift. Well, dad is off today and he still dropped off dcg at 6:50. I open at 7:00.
That was not what it was meant for. It was only supposed be when they needed to drop her off early - not because they want to 
I hope you mentioned it. Plus I think I'd take their privilege away for taking advantage of you; they'll figure it out.