Originally Posted by daycarediva:
She requested again today. I am OVER it already. Guarantee the push for 'independence' and 'no nap' is for a prek program. Older sibs attended one, and Mom gushed about my program and how she wished she found me sooner so kids wouldn't have had to attend the expensive prek. Waiting on notice, but NOT shortening naps. 
You just need to charge a fee for it. Tell her the rate she has now is determined with a 2.5 hour nap daily. If she wants the child to be up it is X dollars per day to hire a staff assistant to cover the "no nap" service.
One way to avoid this is to tell them at the interview that the price given is only for children without special requests such as ... but not limited to ... baby led weaning, early elimination toilet training, no nap service, baby led weaning, nipple conversion for breast fed babies, etc. If the parent requests a service not offered by the daycare there will be an additional charge. It's not personal. The staff time to meet the request increases so the fee increases. Just like every other business.