Families that have booked with me have told me the reasons why. Most importantly they like organization....in the paperwork I present, to the layout of toys, supplies, first aid, emergency plan. I also go over a sample of meals I serve. They like to hear how much time and effort put into ensuring a healthy meal. I show pictures of the kids on our bounce house, in the sprinkler, at the park. They need visuals! Definitely offer a drink when they sit down to chat. Tour the house first and go over all this stuff first. The handbook should be last.

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