Mine are both part of my contract. It says something like this:

Deposit portion:
The last two weeks fees are due upon signing of this contract. No space is held without payment.

Holding fee portion:
Provider agrees to hold a space in the child care from xxxx until xxxx.
Xxxx’s first day of care will be xxxx.
Parent will pay 30% of the regular weekly fee to hold the space. The holding fee for your child(ren) is $xxx per week, for a total of $xxx, due upon signing of this contract. The holding fee is not applied to future care.
The holding fee is non-refundable, even if parent decides not to begin care at the end of the holding period.

Every piece of paper that I give prospective clients now says that fees are non-refundable.

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