Originally Posted by Unregistered:
Do any of your daycare families pay you by mail?
I have a DCF that all of a sudden has decided to start using their online bill-pay through their bank to send payments to me. I really have no issue with this, however, last month the payment did not come by the due date, it came two days after.
It seems like this month the same thing will happen.
I don't currently have anything in my policies that discussed accepting payments by mail and if any late fees will apply.
On one hand, I feel that once it hits the post office, its out of their control, but on the other hand, I feel that I should be fair and say sorry, you will have a late fee if it is not received on time when due.
What is your policy? How would you handle this?
Anyone making automatic bill payments online or by mail must pay one week in advance to guarantee delivery. Most online bill pay providers guarantee delivery by X date or will pay the late fee. It's likely that your DCP aren't initiating the payments far enough in advance. (For mine electronic payments are guaranteed within 2 business days and paper checks are guaranteed within 5 business days). HTH!